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REFUND POLICY
Return and Refund Policy for FortKnoxFit Fitness Accessories
Thank you for choosing FortKnoxFit as your preferred destination for top-notch fitness accessories. We prioritize your satisfaction and have established the following terms and conditions to facilitate a hassle-free return and refund process for Fitness Accessories within the USA.
Generous 30-Day Return Window
FortKnoxFit provides a generous 30-day return period, allowing you to initiate a return within 30 days of receiving your fitness accessory purchase. To qualify for a return, the product must be in unworn, unused condition, with all tags attached, in its original packaging, and in the same pristine condition as when received. A valid proof of purchase is required.
Initiating a Return
To begin a return, please contact us via email at Support@fortknoxfit.com. Upon approval, we will supply you with a return mailing label and detailed instructions for shipping. It's important to note that returns without prior authorization will not be accepted.
Return Labels for Customers
- For Defective Products: Download/print the provided return label.
- For Customer Remorse: Download/print the provided return label.
Return Period
Customers have a 30-day window to initiate a return from the date of receiving their fitness accessory.
Accepted Product Conditions for Returns
We gladly accept returns for fitness accessories in new and unused condition.
No Restocking Fee
At FortKnoxFit, we believe in transparent policies. Therefore, no restocking fee will be applied to returns.
Return Shipping Costs for Customers
- For Defective Products: No cost for return shipping.
- For Customer Remorse: No cost for return shipping.
Damaged, Inaccurate Products, or Issues
Upon receiving your fitness accessory, carefully inspect it. If you find any issues, such as damage or inaccuracies, notify us promptly via email at contact@fortknoxfit.com. The processing time for your returned item may vary based on your location.
Exchanges
FortKnoxFit processes exchanges exclusively for items that are damaged, inaccurate, the wrong size, or defective. For exchange inquiries, please use our store’s mailing address.
No Restoration Fee
No restoration fee will be applied to your returns.
Refunds
After receiving and reviewing your return, we will promptly notify you about the approval or rejection of your refund. If approved, your original payment method will be credited. Please note that processing times may vary depending on your bank or credit card company. If you have any questions or concerns, feel free to reach out to us at Support@fortknoxfit.com.
CONTACT INFORMATION:
Trade name: Fortknoxfit
Phone number: +1 (469) 759-3737
Email: support@fortknoxfit.com
Physical address: 1029 N Wichita St #3, Wichita KS 67203, United States
